Hey Eric (+ team), this looks fantastic! I am really looking forward to seeing how non web based runtimes are supported.
I am interested in how developers can use said “observability and a feedback mechanism” in order to improve the effectiveness of their API documentation. Could you talk specifically about some of the tools you provide to developers in order improve their API documentation? What sort of metrics do you track and report?
Thank you! Totally.
When a developer is playing around with the demo we safely track and identify errors that occur in their environment and we let API companies reproduce that in their end. Aside from that, we provide customer journey visualization so API companies can see what steps the customer took and what made them do X rather than Y. The user also has the ability to provide immediate feedback if they are stuck.
We also track aggregate metrics, like engagement time, conversion rate, etc.
I am interested in how developers can use said “observability and a feedback mechanism” in order to improve the effectiveness of their API documentation. Could you talk specifically about some of the tools you provide to developers in order improve their API documentation? What sort of metrics do you track and report?
Great job again! :)