I'm glad I'm not on Comcast anymore. Terrible customer service combined with anti-customer practices like this, in addition to the lowest cost/service value on the planet and I'm glad to be done.

We switched to CenturyLink and we're really happy. I'm regularly getting 35-40 Mbps for half the price of 6 Mbps on Comcast. It is a little unnerving to know that 40 is literally the limit of their DSL technology though.