My first job was retail, and I worked it for about four years total, including during college and after service in the Navy. At the time I had skills that translated into being valuable enough to not work in retail that didn't involve a lot of risk (police, security, etc), so it seemed about the best option.
I don't think I quite experienced anything like this, but sometimes it was close. If I felt like a replaceable cog, it's because I was, and I was a replaceable cog in a machine already operating on razor thin margins, which means I had to be a good cog. The funny thing was that due to my Navy experience, I didn't perceive it as all that bad, though the pay was pretty miserable even at two dollars above minimum wage.
I'll say this - working retail was very motivating. I knew I didn't want to do that forever. But I don't know what the 'solution' is as applied to everybody, but I know the solution for me was to finish college and make myself valuable.
Socioeconomic separation of the consumer class from the servant class. As discussed in the article, humans shop there and buy $25 socks for their $300 shoes, but a thirty-something part time minimum wage no benefits homeless dude is not part of that class.
My last retail job was a decade ago, but yeah, I'm getting the same impression. I think it is because the margins are getting even smaller thanks to a variety of factors (the prevalence of online shopping being the biggest influence, IMHO).
I'd like to see harder numbers on the hourly value the store gets from the employees. As a for instance, Dick's Sporting Goods has a per employee operating income of about $15,000. That isn't an amazingly solid number, but it's enough to say they have quite a bit of cash moving around after they pay wages.
I don't think I quite experienced anything like this, but sometimes it was close. If I felt like a replaceable cog, it's because I was, and I was a replaceable cog in a machine already operating on razor thin margins, which means I had to be a good cog. The funny thing was that due to my Navy experience, I didn't perceive it as all that bad, though the pay was pretty miserable even at two dollars above minimum wage.
I'll say this - working retail was very motivating. I knew I didn't want to do that forever. But I don't know what the 'solution' is as applied to everybody, but I know the solution for me was to finish college and make myself valuable.